Time Warner Attempts To Outlaw Faster, Cheaper Community Broadband

broadband

By Evan Ackerman

You may not realize it, but here in the US, our internet kinda sucks. We pay more money for less speed than just about everyone else in Europe and Asia. The town of Wilson, in North Carolina, got fed up with this and decided to form their own community ISP, called Greenlight, which was unsurprisingly able to compete so effectively with more traditional companies like Time Warner that you can’t even really call it competition:

For example, the city offers an expanded basic cable (81 channels), 10 Mbps (download and upload), and a digital phone plan with unlimited long distance to the U.S. and Canada, all for $99.95. A comparable plan from Time Warner Inc., with six fewer channels (no Cartoon Network, Disney, The Science Channel, ESPNU, ESPN News, or ESPN Classic) and lower upload speeds costs $137.95, for an introductory rate, which lasts a few months and then will likely be ratcheted up.

Greenlight also offers every single cable channel plus premium channels, unlimited phone service, and 20mbps internet for $170 (Time Warner’s fastest available service is 15mbps). And as if that wasn’t enough, Greenlight even has a 100 mbps service. Oh, and you know what else? They have 24/7 local phone support and actually respond to feedback from their community. See? It’s so much better, it’s not even funny. So, you’d think that in light of this, Time Warner would realize that their overpriced and underperforming services would need an overhaul to remain competitive in a world that depends so heavily on internet.

Instead, Time Warner is lobbying the North Carolina senate to pass legislation outlawing community ISPs. And it’s apparently working, too, which I can’t figure out because what could possibly be wrong with providing a better service to people at a cheaper price? Time Warner’s argument is that they can’t compete against a community-owned ISP that’s able to provide services at cost, but it seems to me that the real issue is that Time Warner’s services cost a lot, and they suck, and that’s why there’s no competition. If Time Warner wants to complain about competition, maybe they should first try to get competitive, instead of attempting to outlaw anyone who does things better than they do.

[ DailyTech ] VIA [ Engadget ]

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Time Warner Cable to axe DOCSIS 3.0 trials without tiered billing?

@gigastacey it was scheduled as part of cbb trial, but we all know how you feel about that.

Frankly, we’re still not sure if the facts on this story are totally straight, since much of it is based on 140 character tweets, which — believe it or not — aren’t that helpful when you need details. We can however, communicate this to Time Warner Cable: you are fools and bastards if you pull this testing because you can’t make your tiered billing work.

Read – TWC to Customers: You Don’t Want Tiers, You Don’t Get Super-fast Broadband
Read – Alex Dudley’s tweet

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Victory! Time Warner Cancels Metered Bandwidth Testing

By Chris Scott Barr

There’s something wonderful about the power of the internet. Not only do we have a vast supply of knowledge at our fingertips, but we the ability to change things. No, I’m not talking about Wikipedia entries, but rather our ability to directly influence the decisions of people and companies. The latest victory for the internet masses comes from Time Warner Cable. Yes, the very same Time Warner that’s been spreading the disease of metered bandwidth.

We’ve been following the story for the last couple of weeks since Time Warner expanded their plans to bring metered bandwidth to the masses. Like almost everyone else out there, I was completely against these plans. Well apparently Time Warner has actually been listening to the uproar and decided to cancel its trial of metered bandwidth plans. You can pat yourselves on the backs peoples of the interweb, this victory is yours.

You can also thank New York Congressman Eric Massa and Senator Chuck Schumer for listening to the people that elected them. Both expressed great opposition to Time Warner’s plans, with Massa even trying to introduce a bill that would limit the ability of ISPs to place bandwidth caps on their connections. Something tells me that this is the last we’re going to hear about metered bandwidth for a little while. No company is going to want to touch this subject after the amount of negative press received by Time Warner.

VIA [ Ars ]

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Time Warner Cable scraps broadband capping plan in Rochester, NY

Time Warner Cable scraps broadband capping plan in Rochester, NY

Public rage stalls Time Warner trials of consumption-based internet

Time Warner To Offer Unlimited Bandwidth For $150 Per Month

By Chris Scott Barr

Last week I brought you the news of Time Warner’s outrageous price gouging with metered bandwidth. Well it seems that there has been a bit of an update to the situation. No, they haven’t backed down, but rather given us some details on precisely how they are planning to screw their customers out of money.

Apparently the COO over at Time Warner has been listening to the outcry from the vast internet community, and decided to respond to our concerns. First, they know that some users out there spend only a few measly minutes a day checking their email, so there is now a plan for such people. They’ve also decided that they will be kindly putting a cap on overage charges. If you’re really worried about that bill at the end of the month, rest easy that you won’t see more than $75 in overage fees. Hit the jump for the full breakdown from COO Landel Hobbs.

• To accommodate lighter Internet users and those who need a lower priced option, we are introducing a 1 GB per month tier offering speeds of 768 KB/128 KB for $15 per month. Overage charges will be $2 per GB per month. Our usage data show that about 30% of our customers use less than 1 GB per month.

• We are increasing the bandwidth tier sizes included in all existing packages in the trial markets to 10, 20, 40 and 60 GB for Road Runner Lite, Basic, Standard and Turbo packages, respectively. Package prices will remain the same. Overage charges will be $1 per GB per month.

• We will introduce a 100 GB Road Runner Turbo package for $75 per month (offering speeds of 10 MB/1 MB). Overage charges will be $1 per GB per month.

• Overage charges will be capped at $75 per month. That means that for $150 per month customers could have virtually unlimited usage at Turbo speeds.

• Once we implement this trial, we will not immediately start billing customers for overage. Rather, we will first provide two months of usage data. Then we will provide a one-month grace period in which overages will be noted on customers’ bills, but they will not be charged. So, customers will have an opportunity to assess their usage and right-size their service packages before usage charges are applied.

So for $15 (the same price as AT&T’s cheapest unlimited DSL plan) you can download up to 1GB of data at really crappy speeds. Awesome. You’ll also have a high-end 10MB down/1MB up plan for $75 and an overage cap of $75. Seems to me like that’s slower than my Comcast connection, and I get 250GB of bandwidth. Lets see, $35 a month with Comcast, or $150 with Time Warner? I think I speak for almost everyone when I say you can take your metered bandwidth and shove it.

[ Longreply ] VIA [ MTV Multiplayer ]

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Time Warner Cable lays out broadband capping plans, says $150 for “unlimited” use

A limited package for “light users” at 1GB/month, 768KB down / 128KB up, with overage charges of $2/GB/month.
Road Runner Lite, Basic, Standard, and Turbo packages at 10GB / 20GB / 40GB / and 60GB caps, respectively, and overage charges at $1/GB/month.
A big daddy, 100GB Turbo package at $75/month with overage fees of $1/GB, which, when coupled with that magic threshold of $75 in charges, becomes the “unlimited” plan.



We only have two questions, guys. First, how will you let end users know they’re hitting caps? Right now there’s no centralized solution for monitoring bandwidth. Even cell phones show minutes used, so will you give us the infrastructure for broadband monitoring? Secondly — instead of giving users a “virtually” unlimited package, why not just sell an unlimited package at $150 a month? The impression we get is that you want to leave the door open for aggressive users, and that your capping of capping charges might be a moving target in the right situation.

[Via eWeek]
Source

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Time Warner Cable Expands Metered Bandwidth To Five Cities

pennypinching_broadband2

By Chris Scott Barr

I get my lifeline to the interwebs through Comcast, which isn’t something I’m always happy with. The first year that I had them was filled with random 8-10 hour periods of downtime that they would try to tell me was “scheduled maintenance”. This was something that occurred once every week or two for several months, and despite the fact that it was scheduled, they didn’t ever actually bother to inform me, despite me updating my contact info every single time I called in. Oh, and I still can’t access my account online. They have to send me a PIN, which despite requesting it on no less than seven occasions, I still have not received. Are you ready for the shocker? Today I’m glad to have Comcast as my ISP.

Last year Comcast instituted a 250GB per month bandwidth cap. Believe me, that was not something that made me happy at the time. I watch most of my TV and movies online these days, and I figure that one of these days I’ll end up hitting that limit. Hopefully it will be a while before that happens. However, the reason I’m happy to be with Comcast is that Time Warner Cable has decided to infect several cities with their 40GB per month cap. Yes, that’s a whopping 40GB maximum usage per month.

Their service will have different tiers which are based on your usage, not speed. You can pay as little as $29.95 for a paltry 5GB, all the way up to $54.90 for 40GB. If you go over your limit, you’ll be asked to fork over  a buck for every GB you go over. I’m sorry people, but that’s just ridiculous. I can get a webhosting package with 40GB of bandwidth per month for like $15. Sure, that’s sitting in a data center that’s got fiber connections running to it, but you still get my point.

This program has already been going in Beaumont, Texas for a little while, and the people there hate it. I can’t blame them either, since that’s enough bandwidth for around 2HD movies per week. They’ve even got a petition going around to try and stop metered bandwidth. Other cities which are slated to get this wonderful service include Greensboro NC, Rochester NY, Austin and San Antonio TX.

[ BusinessWeek ] VIA [ Dvice ]

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TWC moves consumption-based internet billing to more markets